The following information describes our policy as applied to sales, all potential customers should read these this before making a purchase. When a customer purchases a product from Hollandforyou.com they automatically agree and become bound to the terms even if they have not read them.
We offer online purchasing via Paypal including creditcards Visa®, MasterCard®, American Express®. We also except Money Orders. Orders placed on-line using PayPal as a method for transaction will generate an e-mail to the customer confirming the order. We will then also confirm the order via e-mail or phone within 48 hours. email with subject: payment accepted.
Order confirmation & Shipment
Your order will be checked and manually accepted by us, normally withing 48 hours. We will send you an email once your order is shipped containing your tracking number.
The normall shipment time ( see delivery rates) is an indication, no guarantee. Parcels may be subject to unforeseen delays at the Post or Customs. Hollandforyou.com has no control over this and cannot be held liable for that.
Tracking Shipment is responsibility of customer.
When the parcel is sent to the customer, it is the responsibility of the customer to check on a regular base the status of the shipment. If the customer does not have the tracking information, please contact hollandforyou to get a tracking link. When there is no updated information about the the parcel the customer must contact local Customes, local Post office or contact hollandforyou within 7 days of last tracking scan.
Pricing and Product Availability
Prices, services, weight and availability of products are subject to change at any time and without notice. We also try offer products and services at a reasonable market price.
If a specific product is not deliverable we will always try to sent a similar product intstead.
In general, all items are non-returnable. However, if an item needs to be returned ( baby products of formula excluded), which will be at the customer's expense, it has to be done within 7 days. A full credit will be applied, minus shipping costs, to your credit card. The goods must be unopened and in perfect condition in order for you to receive a refund.
Our web server automatically recognizes and collects the domain name and IP address of visitors to our web sites. The information we collect is used to improve the content of our web pages, products and services.
All shipping parcels are photographed. Shipping parcels through Europe and World wide and above 2 kg are insured. The parcels under 2 kg can be send with Track and trace and insurance or without track and trace number, the customer can select wether to send with insurance or without it track and trace. Sending parcels uninsured and without track and trace are the responsibility of the customer.